PalmVID Video Cameras
123 N. Union Blvd.
Colorado Springs, CO 80909
We offer live chat support directly through our web site. Make sure you aren't blocking popups, and click the button in the upper right hand corner of this page that says "Live Support" to talk to one of our specialists.
If live support is offline, feel free to Email or call us at 1-800-618-7491.
Frequently Asked Questions / Support Links
Wireless Camera Systems FAQ
Wired Camera Systems FAQ
Body Worn Cameras FAQ
Video Splitters and Multiplexers FAQ
Security VCRs FAQ
Security Monitors FAQ
Wired Camera Instructions
Wireless Camera Instructions
Legal information regarding audio and video recording
Wired and Wireless Video Camera Specifications
Geovision Software Downloads
PalmVid Discount Codes Promotional Codes and Coupons
Wireless Camera Systems FAQ
What is a wireless camera?
A wireless camera has a built-in transmitter that sends video signals to a receiver that can be connected to a TV, VCR or other equipment. No wires are necessary between the camera/transmitter and the receiver.
What is included in a wireless camera system?
Our standard system with 700' LOS (line of site) range includes a variety of features:
How do wireless cameras record?
In a wireless system, the camera/transmitter sends the signal to the receiver. The signal penetrates walls and other objects before the receiver captures it and connects to a VCR for recording. You can use any VCR for recording and can record up to 8 hours of video on a normal tape.
How far can video be transmitted?
The ranges given in our specifications are rated LOS (line of site), which refers to the distance between the transmitter and receiver with no obstructions between them. The standard system offers 700 feet LOS, while other systems can reach as far as 10 miles LOS.
What is the penetration ability of the signal through walls/ceilings/objects?
Our standard 700 feet LOS (line of site) system can typically penetrate 6-8 interior walls with ranges up to 400 feet and is designed to work comfortably in a 5500 square foot home or office. The signal penetrates most solid objects, including glass, plastic, wood, fiberglass and some metals. The denser a material, the more the signal is weakened.
How do I get the best range when using wireless video?
Place the camera/transmitter where there are the fewest obstructions between it and the receiver.
How many wireless cameras can be used at the same time?
All of our systems are capable of operating up to 4 cameras simultaneously on different channels.
Can wireless cameras be used with wired cameras?
Yes. You can use wireless cameras in any security system that uses wired cameras. For example, you could use 12 wired and 4 wireless cameras together and record them all on a single VCR with a 16-channel quad splitter.
Can a wired camera be converted to a wireless system?
Yes. We offer separate transmitters and receivers that are designed to connect easily to any video camera so you can get rid of the wires in your current system.
Can a system run on battery power?
Yes. We offer 2 different sizes of rechargeable battery packs and chargers that can power our wireless cameras. They supply power to a typical wireless camera for 4-8 hours before they need recharging.
What other equipment do I need?
Our wireless video camera systems come complete with everything you need to send and receive the video signal. To view the live signal, just hook the receiver to any TV. To record the live signal, connect the receiver to a VCR.
What other equipment can I use?
Our wireless camera systems are compatible with most TVs and VCRs. Or, connect them to time lapse VCRs that can record for days, weeks or even a whole month on a single tape, or to security grade monitors that are capable of displaying the high resolution images the cameras deliver.
The standard RCA video outputs let you connect the system to a host of other equipment to enhance your system's performance:
If you do not find your answer here, you may also ask your questions directly by Email.
Our customers enjoy Free Lifetime Technical Support through our Toll Free Number on any system purchased from us. If you have a different question, or need assistance, Call us at (800) 618-7491.